Secure patient messaging, made simple.

Two-way SMS/WhatsApp, built-in education links, and one-click coding to the EHR. Faster than email, safer than ad-hoc texting, and friendlier than the usual portals.

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Powered by N.M David Ltd • NHS-ready approach: GP Connect (FHIR R4), DCB0129, DSPT.

At-a-glance
  • Two-way messaging (SMS/WhatsApp/Email)
  • EHR sync for Observations & Communication
  • Templates for recalls, results, LTC follow-up
  • Education library with tracked links
  • Quiet hours + smart retries

Why practices choose ClinLink

Two-way secure messaging

Send from your practice ID; patients reply without apps or passwords. Replies are triaged and filed.

Education on tap

Attach leaflets, microsites or videos to any message. Track opens; nudge non-openers automatically.

EHR integration

Pull patient demographics; push BP, peak flow and PROMs as FHIR Observations/QuestionnaireResponses.

How it works

1
Compose in 20 seconds.
Pick a smart template, personalise, press send.
2
Patients reply by SMS/WhatsApp.
No apps to install. Auto-triage answers routine queries.
3
One-click file to EHR.
Code readings and outcomes back to the record cleanly.

PCN-friendly campaigns

Targeted cohorts (e.g., “65+ not vaccinated”, “HYP last BP >140/90”) with built-in consent handling, quiet hours and audit.

  • Open rate analytics
  • Reply and booking conversions
  • Export to IG reports

Clinical safety & security

DCB0129 safety case

Clinical risk management with a named CSO and versioned, reviewed message templates.

DSPT & UK hosting

Data Security & Protection Toolkit, UK data residency, encryption in transit and at rest.

Audit & governance

Full audit trail, consent capture, and exportable reports for IG teams.

Request a demo

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Need a fast answer?

Email info@nmdavid.com and we’ll reply quickly.

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Ready to try ClinLink?

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